The Good, the Bad and the Gossip

The Good, the Bad and the Gossip

The Good, the Bad and the Gossip on Johnjay and Rich!

 

Report Shows America's Least Favorite Restaurant Chains

A new American Customer Satisfaction Index report finds that more Americans are turning away from full service restaurants. Satisfaction with restaurants where a server brings food to your table has fallen by 2.5% since 2019. As far as full-service restaurants go, Chili Grill and Bar is America's least favorite, with a score of 75 out of 100. The chain was also America's least favorite full-service eatery in 2019, too. USA Today says customers find Chili's quality of service "lacking". Coming in at #2 on the least favorite full-service restaurant list was Ruby Tuesday, followed by Denny's at #3, Red Robin at #4 and Applebees at #5. Which full-service restaurant chain is your least favorite and why? Which one has the worst customer service?

Photo Bruce Bennett / Staff

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